- Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
- Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.
- Bent, caught or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.
- Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.
We stand behind our products and warrant that all items will be free from manufacturing defects for 1-3 years.
We provide 1 year warranty for Jewelry merchandise and 3 years for watch merchandise.
If you believe your item has a manufacturing defect, you may return this to us for inspection. And if in the case we determaine your mechandise is damamged due to our manfacturing defect, we will repair the mechandise for free. If in the case the items or any parts are no longer available, Coronet Store might, in this discretion, replace with the like kind and equal to the selling price of the orginial item.
**Please kindly note that the slight variations or colour variations shall not be considered as defect as all gemstones, diamond are unique and individual to each item.**
If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.
Conditions & Exclusion
Either maintenance, repair, sizing and or other service performed by someone other than Coronet / Aaron Shum Jewelry will void your Manufacturer Warranty.
Some examples of common jewelry issues that would not be considered manufacturing defects include: